With over 30 years in the Hospitality industry, working with Crest Hotels, Posthouse Hotels, Ramada Jarvis, the Principal Hayley Group, Puma Hotels, Premier Inn plus Independent Hotels. I also have experience in the Recruitment Industry for Hospitality.
- Broad spectrum of disciplines including Front Office, Reservations, Revenue Management, Distribution and MICE markets, including Event Management.
- Key skills in developing standards, audit documentation, producing targeted action plans, training and development, acquisition and integration of new hotels.
- IT Projects including installation of Opera V3 and V5, CRS and interfaces.These have included evaluation, testing and selection of products, project planning and project management.
- Leading teams of people.
HND in Hotel, Catering and Institutional Management, IPD Stage 1, Project Management (PRINCE2™ Registered Practitioner)
Why I love what I do
Everyday is different and I am always looking for ways to develop people, processes and procedures to help make everyone’s life easier. It is the people that make the difference in my job.
Project management enables me to pull on my extensive knowledge across all aspects of the business to ensure all the pieces of the jigsaw fit together and we deliver on time every time.