Emma Gaymer
Sales & Marketing Specialist

Experience

25 years’ experience starting in operations, moving to events, reservations and revenue management and then to all areas of sales and marketing and wider commercial strategy. Early career with IHG, Langham and Kempinski, as well as working alongside independent hotels and small groups. Experience in new openings and re-launching properties.

Skills

Sales and Marketing Strategy, Customer Journey Mapping, Proactive and Reactive Sales, Pricing and Market Positioning, Benchmarking, Marketing investment, analytics and ROI, Supplier sourcing and management, website optimisation

Additional Skills

BSC (Hons) International Hospitality Management, ISO9001 Lead Auditor

Why I love what I do

It allows for knowledge sharing, interaction with teams of people from all around the world, and capacity to help make improvements and see positive results. The variety, diversity and challenges are constant, with lots of scope to be strategic and creative. Sales and marketing is an area that is always evolving so offers continuous learning and change.

My fun time

Sports, travel, food and music, made all the more fun especially with my most treasured little people!