St Ermins
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THE BRIEF
To help them understand how they can best work with the OTA channels to improve performance.
HOW WE HELPED
Going beyond commissions payable to OTA, this project looked at the key drivers of the top OTA to understand what elements improved the hotels positioning on the sites – looking at invoice payment, customer reviews etc. The output was a report which identified by OTA how to drive the business.
“I was surprised and delighted at the quality of work delivered by RaspberrySky. As well as solving my immediate issue, their insight into the minutia of our industry was second to none.
I would have no hesitation in recommending their services.“
Stuart Leckie, St Ermin's Hotel