The Venues Collection
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THE BRIEF
Initially we were approached by Compass to help them understand the challenges with performance by for the 7 hotels with in The Venues Collection brand. There followed a requirement to support the brand with project management and PMS SME expertise.
HOW WE HELPED
We conducted a Commercial Review for the 7 hotels to fully understand the challenges and made recommendation for performance improvement with a straightforward roadmap. The systems were a key recommendation and we were engaged to RFP for a new PMS and an RMS solution. Having identified systems that met their unique functional and commercial requirements we were then engaged to implement the suite of systems from a people, systems and process perspective. We put together a project team that included project manager, business analyst, PMS SME and PMS go-live support and successfully implemented to plan and to budget.
“I worked with RaspberrySky on an 18-month project procuring and rolling out systems across a portfolio of Venues incl. PMS, CRS (& associated distribution), RMS & POS following and alongside a complete review, change/implementation of process. Sally proved highly effective in her capacity as consultant offering sound and credible advice throughout the entire process enabling best possible ROI on systems on an investment level but also on an operating level. RaspberrySky successfully matched experts suited to supporting our particular requirements ensuring that we had best in class/best fit set up. In a project management capacity Sally was invaluable in coordinating multiple stakeholders across multiple departments ultimately facilitating a successful and credible project delivery. I would not hesitate to recommend RaspberrySky and hope to work with them again on future projects.”
Jennifer Paylor, Revenue Director, The Venues Collection